Frequently Asked Questions
Everything parents and operators want to know about ChildSpot.
For Parents
Yes. Every centre listed on ChildSpot is verified and holds an active licence with the Ontario Ministry of Education. We monitor inspection records regularly and flag any centres with outstanding compliance issues.
CWELCC is the Canada-Wide Early Learning and Child Care program. Enrolled centres charge eligible families a reduced daily rate, capped at $22 per day in Ontario for 2026. ChildSpot clearly labels which centres participate so you can filter by CWELCC status when searching.
Absolutely — ChildSpot is built specifically for this. Centres post short-term openings from vacations, family absences, and program transitions. These are spots that would otherwise go unfilled, and you can often book them with far less lead time than a permanent placement.
Centres manage their own listings and update availability directly in the ChildSpot dashboard. When a spot is filled or taken offline, it disappears from search results. We also send operators reminders to keep their listings up to date.
The app is free to download and use. Searching, browsing, and comparing centres costs nothing. When you book a spot, a $4/day platform fee applies. That is it.
ChildSpot supports all licensed age groups as defined by Ontario's Child Care and Early Years Act (CCEYA):
You can filter by age group when searching to see only relevant results for your child.
Infant — under 18 months
Toddler — 18 to 30 months
Preschool — 30 months to 6 years
Kindergarten — 44 months to 7 years
Primary/Junior School Age — 68 months to 13 years
You can filter by age group when searching to see only relevant results for your child.
For Operators
Operators list available spots directly through the app and get booked without phone calls or admin back-and-forth. Payments are processed securely via Stripe. ChildSpot works alongside your existing waitlist and you control what gets posted and when.
Listing your centre on ChildSpot is free. There are no monthly fees, no commissions, and no hidden costs for operators.
Through the ChildSpot operator dashboard. You can add, update, or remove spot listings in minutes. When a spot is filled, mark it as taken so it no longer appears in parent searches.
No. Your CWELCC agreement is with your Service System Manager, not with ChildSpot. We simply help families discover your centre. Your fee schedules, reporting obligations, and subsidy arrangements remain entirely between you and your Service System Manager.
Any licensed vacancy: short-term (days or weeks), part-time (specific days of the week), or full-time. You can post openings across all age groups your centre serves.
Payment and booking occur directly through the app. The intake process and any required paperwork happen between you and the family. ChildSpot facilitates the connection — you own the relationship.
Still have questions?
We'd love to hear from you.
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